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Copenhagen Airport - Københavns Lufthavn,
Kastrup is the major airport for both Copenhagen, Denmark
and Malmö, Sweden.
Copenhagen Airport is owned and operated by Copenhagen Airports A/S and has all the worlds major airlines represented.
Copenhagen Airport is located in Amager, 8 km/5 mi southeast of the
city centre. The company Copenhagen Airports runs also
the minor airport in Roskilde.
Copenhagen Airports has a 50,000 per day passengers
capacity and is opened 24 hours, with about 1900 service-minded
employees that provides you with a good service.
Copenhagen Airport is also well equipped with lounges,
wireless internet points, duty-free shops, boutiques,
beauty parlors, restaurants, bars and more.
Accessibility to and from the Copenhagen Airport is
by taxi or bus right in front of the entrance and from
the railway station beneath Terminal 3 where the Copenhagen
Metro connects you to all major Danish cities; furthermore,
the Öresund Railway takes you directly to and from
Sweden.
Self service kiosks for check in
Many airlines have made it possible for passengers to
check in by using the self service kiosks at the airport,
or even checking in thru mobile phone, at home at the airline's website
and printing out the boarding pass. The possibility to check in before one arrive to the airport is now given also to those who pass the Central Station in Copenhagen. (Also Hilton hotel has kiosks for check in.)
The passengers who
carry on flight luggage should leave it at the baggage
drops situated near the check-in counters in Terminal
2 and 3.
Ca 60% of passengers at Kastrup use those self-service methods of checking-in.
Tax-Free refunds
Denmark Tax-Free Refund handles export validation
at the "Danske Bank" in the Arcade area
in the middle of Terminal 2 and 3. After normal business
hour, the Danish customs authority in the arrivals
hall is to be referred to.
Refunded amount can be exchanged at the Danske Bank
in Terminal 2 to another currency between 06:00 and
20:30 (6 a.m. and 8:30 p.m.).
Customs regulations
Danish
customs regulations - skat.dk
Smoking in the airport
From January 2009 smoking is no longer permitted in the terminal areas,
only outside the terminal buildings.
The airport’s lease-holders decide whether smoking is permitted within their own areas, i.e. lounges, meeting facilities, car rental areas and travel agencies.
Airline Contact Information
Download document:
Air
passenger rights (pdf)
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